SHAVUOT 2017 Update

May 29, 2017

URGENT HOSPITAL TRANSPORTATION FOR SHABBAT AND JEWISH HOLIDAYS
(please consult your Rav for the precise halakhic parameters)
As the festival of SHAVUOT approaches, Ten Yad of Ottawa would like to wish all a happy and healthy Yom Tov.

We are pleased to remind everyone that Ten Yad’s “Urgent Transportation Service”, offered through the generosity of the Szirtes family at Ottawa’s Westway Taxi, is up and running for both Shabbat and the upcoming holiday of SHAVUOT.
In urgent situations occurring on Shabbat or Jewish holiday, (please consult your Rav for precise halakhic parameters) individuals may call Westway Taxi for transportation to and from the hospital. This service is intended for individuals who are in situations where there is no immediate or acute medical risk to life. In case of any doubt, individuals are urged to contact 911 Emergency Services
When accessing this service, Westway Taxi drivers will open and close the car doors for all passengers when they enter or exit the vehicle. The driver will also carry any bags from the patient’s home to the vehicle, and from the vehicle into the hospital building. The driver will be advised by the dispatcher that the taxi fare will be reconciled through Westway Taxi and the passenger should not be asked for payment.
To utilize this service on Shabbat or Yom Tov, call Westway Taxi’s 24-hour dispatch (613-727-0101) and advise the dispatcher that you are calling for a “Code 613 service”.

ALERT: The Call Centre has now been outsourced to the Philippines and although the Call Centre has been briefed regarding “Code 613”, they may still be confused and not know what to do. In the unlikely event that this happens, please ask to be put through to the Westway dispatcher directly.
TEN YAD WELCOMES ALL FEEDBACK – PLEASE KEEP US INFORMED SO WE CAN ENSURE THIS VERY IMPORTANT SERVICE RUNS AS SMOOTHLY AS POSSIBLE.

KOSHER PANTRY UPDATE:
The “Kosher Pantries” are up and running for the holiday Of SHAVUOT. They are all stocked with an assortment of Kosher non-perishable food items, electric candles and grape juice for Shabbat/Yom Tov, along with siddurim and other religious and inspirational items.
The Ten Yad Kosher Pantries are available at:
the Queensway Carleton Hospital cafeteria on the first floor (located in the basement);
the Civic Hospital Campus in the Family Lounge of the Intensive Care Unit on the second floor; and,
the General Hospital Campus in the Family Lounge of the Intensive Care Unit on the second floor.
Ten Yad is most grateful to Joel OBM and Gaye Taller, who have so generously sponsored the Kosher Pantry project in memory of Lillian and Archie Taller, OBM.

For more information on these services, contact Ten Yad of Ottawa at 613-618-0485.
With best wishes for a healthy Yom Tov,
Ten Yad of Ottawa